Outlook via web site

plodr · August 09, 2019, 02:06:29 PM

I only view my Outlook account through the website about twice a month. Today I get a blank white page in both Palemoon and FF ESR. I read a very old thread that opening a private browsing window might fix it. It did not. In Palemoon, I'm signed in so the bookmark takes me to my inbox. In FF, I got the signin page but as soon as I entered my username then password in another window, the inbox never showed and I got a blank white page.

I fired up Vivaldi and was finally able to get to my inbox.

Any idea what I need to do to get PM working?

Digerati · August 09, 2019, 02:32:02 PM

Hmmm, it seems to be working fine in PM for me. Have you cleared your cookies and tried again?

Corrine · August 09, 2019, 06:38:25 PM

I've see the same suggestion about clearing cookies and it also included clearing history.

plodr · August 09, 2019, 07:37:27 PM

I had no cookies protected for outlook/live but I removed the ones I did see. I also cleared history. That did nothing.

FF starts to load my inbox then switches to a blank white page.

Vivaldi continues to work normally. I guess I'll have to fire up Vivaldi until I can get to the bottom of the problem.

Corrine · August 09, 2019, 08:55:27 PM

Is it the same on all your devices (excluding the XP that you don't take online :D )?

plodr · August 10, 2019, 01:33:18 AM

I fixed it. My laptop did the same thing so I looked at noscript.
Once I allowed msauth, in noscript, I got the log in screen, my password screen and it went to my inbox.

I don't generally touch noscript so I'm not sure what disallowed msauth on both computers from the time it worked until today.

Corrine · August 10, 2019, 11:24:08 AM

Good catch!

winchester73 · August 10, 2019, 01:18:50 PM

plodr ... confirmation for you

QuoteThe last time I had an issue with it was when NoScript wasn't seeing the msauth.net domain. Once that domain was allowed, it worked.

Posted a few months back in "cannot access Outlook Live login page": http://forums.mozillazine.org/viewtopic.php?p=14833305&sid=72b2ebbffd3b6051c69c96b92f264298#p14833305

plodr · August 10, 2019, 01:54:22 PM

Thanks. I wonder what changed noscript? Once I get a site working, I rarely "tweak" the noscript settings for the site.
Now to remember this in case it happens again. (I'll add it to my note card for outlook).

Digerati · August 10, 2019, 02:22:05 PM

I stopped using NoScript some time ago due to problems associated with it. So I also stopped following new about it.

But I did note PaleMoon Blacklists NoScript due to problems. Not sure if same issues is affecting FF too.

plodr · August 11, 2019, 04:58:42 PM

FF acted exactly the same way as Palemoon.
I know Palemoon no longer supports it but Firefox supports noscript. I'm using v 11.0.2 , which is a different type of addon than what FF used to use and it is updated regularly.