NEED Help last Micro soft update took my wifi away!!

[hayc59]

@Corrine nothing i give up and will see if the usb wifi will work I am sure it willl lol lol

[Corrine]

It was worth a try.

[winchester73]

It's possible an 8 year old WiFi card has failed

I would post pictures but can do that..have flip phone....wish i was rich

You can use the built in snipping tool to upload pictures

[hayc59]

It's possible an 8 year old WiFi card has failed

I would post pictures but can do that..have flip phone....wish i was rich

You can use the built in snipping tool to upload pictures

I am certain the card is trash I think
and what images would i post??

[winchester73]

I am certain the card is trash I think
and what images would i post??

You're certain you think. You're having a bubble, and I needed a laugh today, thanks ;D  ;D

As for images to post, perhaps the ones referenced earlier that you couldn't because you only had a flip phone? Hence the suggestion about the snipping tool option, an easy way to upload pictures via the "Attachments and other options" button at the bottom of the post reply box.

[Corrine]

Use snipping tool to capture screenshots - Windows Help

[v_v]

hayc59,

Perhaps some of the information on the following two web pages may be of help:  " https://www.drivethelife.com/windows-10/fix-no-wifi-available-after-windows-10-update.html " and " https://www.drivethelife.com/windows-10/wifi-adapter-not-showing-up-windows-10-creators-update.html ".

The pages are clearly trying to promote the sale of some driver fixing software (Driver Talent) but some of the possible fixes do not require their software, and there appears to be some decent explanatory information in the first link as to the 'why' of the problem.

From the second page link it also appears that your usb adapter potential solution should fix the problem too (Way 6).

I also found a couple of informative videos at " https://www.youtube.com/watch?v=ofzUtvfemzg " and " https://www.youtube.com/watch?v=JJG42GuzI48 ".  The first one is quite old (2015) but it picks up on the theme in the first web page link above about installed vpn software being a problem with Windows 10 updates.  The second video presents numerous possible solutions with the last one being a restore.  I cannot vouch for any of the solutions or thoughts presented but they do seem to make it clear your problem has been experienced by others.

As to Winchester's repeated suggestion about posting pictures or images, surely some of the questions he asked in earlier posts could be answered with pictures.  Also if you go through the two videos above there are some pages in the video which if you posted the images of those pages from your computer, it would be very helpful.  These pages would be like the "Network & Internet" page, the change adapter options page, the network and sharing page center page, etc.  Again, these images would help us to see what you see and therefore to better assist.

v_v

[hayc59]

thank you double v for great info

I downloaded the driver Talent and hope dont need the pro version??
will see how it goes

[xrobwx71]

You can turn off Windows Updates ability to update drivers. I recommend it. One should get drivers, only from the manufacturer of said hardware.

Those driver update programs can cause more trouble than they help.

Hit start, type device installation, change device Installation Settings should show and you click this. Choose No.  The sentence in parentheses is not true.


Hopefully this will prevent these issues in the future. You will  have to check the setting periodically as it will reset after every major feature update.



I learned this from another very educated and experienced user on other forums named jenae, I'm sure Corrine can vouch for him.

[plodr]

Sorry, I haven't had any luck finding info on g6-1d48dy. The closest hit I get is for the g6-1d48dx model. Probably because I am in the US.
https://support.hp.com/us-en/document/c03217952

Here's a thread from 2015 where people with g6 models lost wifi after upgrading from 7 to 10. No solution to the problem.
https://answers.microsoft.com/en-us/windows/forum/all/windows-10-hp-pavilion-g6-wifi-crash/e8986196-974e-4bed-87e1-725cb991dfa6

I doubt the wifi stopped working; it is probably a case of a bad/wrong driver.

Can someone walk him through the steps of rolling back a driver in Windows 10? I don't run 10 so don't want to post something I can't try myself.

[xrobwx71]

https://www.youtube.com/watch?v=mec0t3bi26k  How to roll back drivers in Win 10. In this video, he rolls back a graphics driver but its the same for the wireless driver.

If you prefer another method of instruction, please let me know.

[hayc59]

thank you xrobwx71

[xrobwx71]

thank you xrobwx71

You are more than welcome. :)

[hayc59]

Got my net gear wifi thingie and back on line with the laptop...yahoo

[Corrine]

Glad it works for you, G.